Shipping policy

Shipping with Bajamas

Our Tesa Babe products ship directly from Tesa Babe. Available shipping services and charges are calculated at checkout for your items and delivery address. If no shipping option is available for your address, please contact us before ordering.

Processing and delivery

Order processing and carrier transit are separate stages. Any delivery estimates shown at checkout are estimates, not guaranteed arrival dates. We do not currently promise delivery by a particular holiday or event. For time-sensitive orders, email coordinator@bajamas.com before ordering so we can check current fulfillment timing.

Order updates and shipping help

Tracking information is provided when it becomes available from our fulfillment partner. Items may arrive in separate packages. Please check your shipping address before placing your order and contact us promptly if it needs to change; changes may not be possible once fulfillment has begun.

For a delayed, missing, damaged, or incorrect delivery, email coordinator@bajamas.com with your order number so we can help investigate.

For return instructions and information about refunds of shipping charges, see our return and refund policy.