Refund policy

Bajamas Return & Refund Policy

Returns

Request a return within 30 days after delivery by emailing coordinator@bajamas.com with your order number and the items you wish to return.

Items must be unworn, unwashed, unused, and in their original condition with tags attached. Trying an item on to check its fit is permitted.

How to return an item

Contact us before sending anything back. We will provide return instructions and, for approved returns, a prepaid shipping label. Items may need to be returned directly to our fulfillment partner; use only the address provided with your return instructions.

We do not charge a return-label fee or restocking fee for eligible returns. Original shipping charges are not refunded for change-of-mind or sizing returns.

Damaged, defective, or incorrect items

Contact us promptly after discovering a problem, with your order number and a description. Photos help us investigate. We will arrange an appropriate resolution without charging you return shipping for a confirmed damaged, defective, or incorrect item.

Refunds

We will notify you of the outcome after your return has been received and inspected. Approved refunds are issued to your original payment method. Your bank or payment provider may require additional processing time before the refund appears.

Bajamas reviews disputed or declined return requests; contact us if you need help.

Exchanges

For a different size or style, contact us to arrange an eligible return. Replacement purchases are subject to availability.

Your rights

This policy does not limit rights provided by applicable consumer law.

Contact: coordinator@bajamas.com